Wellness Retreats

Cancellation Policy

Cancelling & Rescheduling .Customers may cancel or reschedule witout penalty by notifying within the time frame specified below. You will be charged a cancellation fee if you cancel reservations or reschedule your appointment or reservations without giving a minimum notice prior to the start of the appointment as itemised below. Phone----------------------------------------------------------------------------------- Email ____________________________________________________ Late Cancellation Cancellations fees are considered late when the customer cancel or reschedule in the timeframe prior to the scheduled appointment or reservation time Timeframe Fees Minimum cancellation period for Retreats is 126 weeks- 100% return 90-125 weeks 70% 30-89 weeks 25% Below 30 weeks 10% Minimum Hours for Courses and Workshops is 14 weeks 100% return Minimum hours for shopping tours is 14 days 50& Minimum for Cooking Demos 7 days 50% Missed Appointments If a customer misses their scheduled appointment or reservation without cancelling or rescheduling they will be charged 70% of the reservation, scheduled service or event Booking Fees Any booking fees charged to the customer for scheduling a reservation or an appointment ( select an option) ----will be refunded if the customer cancels or reschedules within the timeframe defined above ----- are non-refundable upon cancellation Provider Cancellation. If for any reason, we must cancel your scheduled appointment or reservation, we will notify you as soon as possible and will work with you to reschedule or you will receive a full refund Refunds Any refunds will be processes in the same method as the original payment Fee Waiver, we reserve the right at our discretion, to waive ant fee , or penalty assesses for any reason we deem sufficient and reasonable

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